Web Accessibility : non-compliant

The GrandPalaisRmn is committed to making its websites, intranet, extranet and software packages accessible (as well as its mobile applications and digital street furniture) in accordance with article 47 of law no. 2005-102 of February 11, 2005.

To this end, it is implementing the following strategy and actions:

  • Multi-year accessibility plan 2024-2025: writing in progress - publication to follow

  • Actions 2024: writing in progress - publication to follow

This declaration of accessibility applies to the website https://boutique.louvre.fr/ from the GrandPalaisRmn.

Compliance status

The website https://boutique.louvre.fr/ is not compliant with the French General framework for improving accessibility (Référentiel Général d'Amélioration de l'Accessibilité, version 4.1), insofar as there are no audit results enabling these criteria to be measured. Non-compliances and any exemptions are listed below.


Test results

In the absence of a finalised compliance audit, there are no test results.

Content not accessible

Non-compliance

In the absence of a finalised compliance audit, all website content is considered inaccessible by assumption.

Derogations for disproportionate burden

In the absence of a finalised compliance audit, no derogations have been identified.

Content not subject to accessibility requirements

In the absence of a finalised compliance audit, no content has been identified as excluded from the scope of the applicable regulations.

Establishment of this declaration of accessibility

This declaration was drawn up on 25/11/2024.

Feedback and contact

If you are unable to access a content or service, contact us by e-mail: contact@boutique.louvre.fr to be directed to an accessible alternative or obtain the content in another form.

Recourse

This procedure is to be used in the following case: if you have notified us of a lack of accessibility preventing you from accessing a content or functionality of the website, and have not received a response from us within a reasonable time or consider the response unsatisfactory, you are entitled to refer the matter to The French Defender of Rights.

There are several ways to do this:

  • Write a message to the Défenseur des droits via the online complaint form

  • Contact the Défenseur des droits near you https://www.defenseurdesdroits.fr/carte-des-delegues

  • Send a letter by post (free of charge, do not use a stamp): Défenseur des droits, Libre réponse 71120, 75342 Paris CEDEX 07